PRIVACY STATEMENT
At East Club Limited we take your privacy very seriously and recognise the importance of protecting your personal information. This privacy statement explains the privacy protection that we provide to the information we collect on the East Club Limited website (www.eastclub.co.uk).
We guarantee that we will use your data according to the Data Protection Act and we will not sell your information to third parties or use it for purposes other than the business of East Club Limited. We agree to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.
As an East Club Limited subscriber you might receive newsletters, offers, sale promotions and VIP shopping event invitations. If you decide that you no longer want to receive our emails you can unsubscribe at any time by logging into your account, clicking on email preferences and un-ticking the appropriate boxes and clicking on update. You can also unsubscribe by clicking the appropriate link in one of our newsletters.
If you have any questions about the way in which your information is being collected or used which are not answered by this privacy statement please contact us at info@eastclub.co.uk
HOW WE USE YOUR INFORMATION
You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.
When you place an order with us we collect important information which is required to allow us to process your transaction. This includes your personal details, order details and details of your address(es).
We will use this information to process and despatch your order. We may at times ask for other details, for example product size and category preferences, age and any special dates (such as birthday and anniversary). These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.
You can choose to sign up for our newsletter and to receive other marketing communications from us. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post, email, sms, mms and telephone.
OTHER PEOPLE WHO MIGHT USE YOUR INFORMATION
In order to process your order and deliver your purchases to you we have to share your information to our service providers. Your contact telephone number will be passed on to our courier company who may contact you by phone or text message in order to update you on the delivery date or time of your order. We will only provide these companies with the information which they need to carry out their jobs. We will not pass your information to any third parties outside of East Club Limited, except where required to do so as a part of the sale, delivery or transfer of our business.
COOKIES
In order to improve your experience when shopping on www.eastclub.co.uk, we use cookies. A cookie is a piece of information our website will place on your computer’s hard drive that can track your movements while you are on the website, it will also recognise you when you visit our website again.
Cookies are stored in order for us to continually improve our website and provide a better online shopping experience for you. They are mainly used for marketing purposes, but they are also used to tell us what country you are coming from so we can make sure that prices are displayed in the correct currency and pages in the correct language. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.aboutcookies.org. However, please note that if you disable the use of cookies on your computer, you will not be able to shop on our website.